DoubleTree By Hilton Brighton Metropole
손님 리뷰
facilities very good and staff too
Chris
2024년 1월
A truly beautiful building! Every interaction we had with staff was professional, pleasant, and positive, from the greeting with Silvia on reception, Mark in the breakfast room, and the fantastic bar staff in the Metropole bar. It was the Brighton Marathon weekend, and the hotel was busy, but that didn't impact our stay. It was clean, the food and drinks were excellent, the rooms were comfortable and quiet. We would definitely recommend this hotel and will be back!
Linda
2025년 4월
Front line reception staff member called Minta made our stay a truly memorable one. Minta was patient, caring and took the time to answer our many questions. Minta went above and beyond to ensure that my family was very comfortable during our stay at this lovely hotel. All staff are friendly, and greet guest with a warm and welcoming smile.
Lorraine
2024년 12월
It was beautiful inside. Lovely location right on the seafront. The staff were all very friendly and helpful no matter what the issue or what time the issue. The room was spotless, it has good facilities. The bar had a good atmosphere and breakfast had a wide selection. Staff were very attentive and made sure everything was ok.
George
2025년 2월
The location was perfect, had a sea view room which was lovely. Staff were all friendly and helpful particularly Poppy, the waitress in the bar. She is a very polite and professional young lady and nothing we asked for was ever too much trouble. She is a definite asset to the hotel. Breakfast was good and it was nice to have the swimming pool, especially as the weather was so bad. Definitely will be staying at the hotel again.
Pauline
2025년 1월
I was offered the opportunity of paying extra to get into the room early unfortunately that didn't happen which was a disappointment. I do know that the staff did the best that they could and they did prioritise but unfortunately it still didn't happen. I think that 4 o'clock is rather late, to check in. We were staying overnight because we were using the spa but our spa appointment was at 2 pm. It was a Sunday so it closed at 4:30 so what we had to do is deposit our bags find somewhere to get changed before getting into the spa it was a night stay for my daughter's birthday. The really lovely thing that they did do for us as they left a very delicious dessert for her in her room because they knew it was her birthday.
Claudia
2025년 1월
Wonderful location, a beautiful and superclean hotel with very comfortable room and bed, good swimmingpool, amazing breakfast to be enjoyed overlooking the seafront and Brighton beach - unbeatable view. All staff very friendly, attentive and helpful. I like that you can ask frontdesk for showercaps, vanity kits etc rather than having a handful of little boxes of things you may never use cluttering the room or taking up unnecessary surface area in the bathroom. Very neat.
Valentine
2024년 5월
In a good location and very nice.
Manning
2024년 8월
Our stay at the hotel was fantastic! The property was beautiful, and the staff were incredibly kind and attentive. A special mention to our housekeeper, Cristina, who was always smiling and quick to assist us whenever we needed something. Room service was fast and of excellent quality, and the breakfast offered a wide variety of options. The staff went above and beyond to make our stay memorable, surprising me with a birthday cake in our room and ensuring the crib we requested was ready. Highly recommend this hotel for its excellent service and thoughtful touches!
Arjola
2025년 1월
We had a warm welcome and cookie on arrival. I asked for a little surprise for my friend as we were celebrating her 40th birthday and she was very happy. They had arranged a small chocolate dessert which had a happy birthday chocolate and a card sending her best wishes. We used the spa facilities and had a treatment, both of which were very good. Comfortable room and great breakfast with an amazing choice of food including good vegetarian options and everything was clearly labelled.
Sharon
2024년 10월
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