DoubleTree By Hilton Brighton Metropole
客人怎麼說
facilities very good and staff too
Chris
2024年1月
Front line reception staff member called Minta made our stay a truly memorable one. Minta was patient, caring and took the time to answer our many questions. Minta went above and beyond to ensure that my family was very comfortable during our stay at this lovely hotel. All staff are friendly, and greet guest with a warm and welcoming smile.
Lorraine
2024年12月
The location was perfect, had a sea view room which was lovely. Staff were all friendly and helpful particularly Poppy, the waitress in the bar. She is a very polite and professional young lady and nothing we asked for was ever too much trouble. She is a definite asset to the hotel. Breakfast was good and it was nice to have the swimming pool, especially as the weather was so bad. Definitely will be staying at the hotel again.
Pauline
2025年1月
Wonderful location, a beautiful and superclean hotel with very comfortable room and bed, good swimmingpool, amazing breakfast to be enjoyed overlooking the seafront and Brighton beach - unbeatable view. All staff very friendly, attentive and helpful. I like that you can ask frontdesk for showercaps, vanity kits etc rather than having a handful of little boxes of things you may never use cluttering the room or taking up unnecessary surface area in the bathroom. Very neat.
Valentine
2024年5月
I was offered the opportunity of paying extra to get into the room early unfortunately that didn't happen which was a disappointment. I do know that the staff did the best that they could and they did prioritise but unfortunately it still didn't happen. I think that 4 o'clock is rather late, to check in. We were staying overnight because we were using the spa but our spa appointment was at 2 pm. It was a Sunday so it closed at 4:30 so what we had to do is deposit our bags find somewhere to get changed before getting into the spa it was a night stay for my daughter's birthday. The really lovely thing that they did do for us as they left a very delicious dessert for her in her room because they knew it was her birthday.
Claudia
2025年1月
In a good location and very nice.
Manning
2024年8月
Our stay at the hotel was fantastic! The property was beautiful, and the staff were incredibly kind and attentive. A special mention to our housekeeper, Cristina, who was always smiling and quick to assist us whenever we needed something. Room service was fast and of excellent quality, and the breakfast offered a wide variety of options. The staff went above and beyond to make our stay memorable, surprising me with a birthday cake in our room and ensuring the crib we requested was ready. Highly recommend this hotel for its excellent service and thoughtful touches!
Arjola
2025年1月
We had a warm welcome and cookie on arrival. I asked for a little surprise for my friend as we were celebrating her 40th birthday and she was very happy. They had arranged a small chocolate dessert which had a happy birthday chocolate and a card sending her best wishes. We used the spa facilities and had a treatment, both of which were very good. Comfortable room and great breakfast with an amazing choice of food including good vegetarian options and everything was clearly labelled.
Sharon
2024年10月
Outstanding friendliness of staff , seem happy in a genuine way in all areas , a man cleaning in pool area when I got lost took me to the lift and when my case fell over he picked it before I noticed. I liked the way the staff seemed to like each other and chatted in a nice welcoming way , it means the hotel has a good vibe if ur staff are happy.
Jane
2024年11月
Hotel is in a prime location. Breakfast and dinner were good. Complementary cookies on arrival.
Steven
2024年11月
預訂房間